9-1-1 Telecommunications Fee Audit and Compliance Services

This contract provides 9-1-1 telecommunications fee audit and compliance services to validate carrier remittances and recover underpayments. Suppliers deliver comprehensive telecom billing analysis, dispute resolution, recovery efforts, and ongoing monitoring to support accurate fee reporting, financial recovery, and sustained compliance for public safety entities.

Document checklist

Includes Contract/MSA
Includes Pricing Documentation
Includes an RFP
Includes Advertisement Documents
Includes Board Approval Resolution
Includes Renewal Documentation
737
Expiration: Jan 31, 2031
1
suppliers
Entity
NCTCOG
Coop
TXShare


Description

This contract provides comprehensive 9-1-1 telecommunications fee audit and compliance services to support accurate funding of emergency communications systems. It connects entities with experienced suppliers who validate carrier remittances, recover underpayments, and strengthen long-term compliance.

Key Service Categories

  1. Telecommunications Fee Audit: Independent validation of carrier remittances for voice, data, and wireless services
  2. Billing Error Detection: Identification of reporting errors, overcharges, and contract misalignments
  3. Cost Recovery And Dispute Management: Recovery of unpaid fees, credits, and refunds through structured dispute resolution
  4. Usage And Contract Analysis: Review of usage patterns and rate structures to identify inefficiencies
  5. Ongoing Compliance Monitoring: Quarterly reporting, tracking, and preventative controls
  6. Ancillary Telecom Services: Related consulting and support services aligned with audit objectives

Benefits Aligned With Desired Outcomes

  1. Financial Recovery: Identification and recovery of underpayments and billing discrepancies
  2. Operational Efficiency: Improved visibility into telecom expenses and contract alignment
  3. Sustained Compliance: Ongoing monitoring to prevent future reporting errors
  4. Transparent Reporting: Documented audit findings, recovery summaries, and dispute tracking

This contract strengthens financial stewardship and supports reliable funding for critical emergency communications operations.

Documents

Compliance Checklist

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