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DBITS - Kentico Maintenance and Support

This contract offers ongoing maintenance and support for Kentico applications, ensuring optimal performance and security. Key deliverables include timely issue resolution, routine updates, and enhancements. Supplier evaluation also considered compliance with industry best practices to minimize downtime and ensure effective application management.

Document checklist

Includes Contract/MSA
Includes Pricing Documentation
Includes an RFP
Includes Advertisement Documents
Includes Board Approval Resolution
Includes Renewal Documentation
143
Expiration: Dec 31, 2025
4
suppliers
Entity
TXShare
Coop
TXShare
DescriptionDocumentsSuppliers

Description

The Kentico Maintenance and Support contract offers essential services for managing Kentico-based applications within government environments. This contract connects entities with Kentico specialists dedicated to ensuring optimal performance of web content management systems.

Key service categories include:

  • Ongoing Support Services: Providing troubleshooting and routine updates.

  • Performance Monitoring: Ensuring high availability and performance of applications.

  • Security Enhancements: Safeguarding against vulnerabilities.

  • Best Practices Application: Implementing proactive measures to minimize downtime.

  • Regular Updates: Keeping systems up-to-date through routine and major application/server upgrades.

  • Migrations: Moving externally hosted (non-Kentico) websites to Kentico

  • Knowledge Transfer: Providing training and resources as needed.

Benefits Aligned with Desired Outcomes:

  • Reliability: Continuous support ensures that Kentico applications remain functional without interruptions.

  • Enhanced Security: Proactive measures protect against potential threats, securing sensitive information.

  • User Satisfaction: Regular updates improve user experience, fostering better engagement from constituents.

Optimize your web content management today. Take action now to access expert Kentico maintenance and support services tailored for government entities.

Documents

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Executed Contracts 
Renewal Amendment(s)
Amendment(s) - Other
Price Sheet
Full RFP Document
Vendor Response
Proof Of Advertisement
Any Other Compliance Documents
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Documents

Executed Contracts 
Renewal Amendment(s)
Amendment(s) - Other
Price Sheet
Full RFP Document
Vendor Response
Proof Of Advertisement
Any Other Compliance Documents
Executed Contracts
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