Information Technology Managed Services and Cybersecurity Assessment Services
This contract provides cybersecurity assessment and IT managed services to local public entities, enhancing their IT security operations and ensuring reliable IT operations. It offers a non-exclusive framework to procure services, with flexible, tiered pricing and volume discounts for cost-effective, high-quality, professional solutions.
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Description
This IT contracts delivers a comprehensive solution for cybersecurity assessment and information technology managed services to public entities. The program creates a non-exclusive contractual framework connecting public bodies to an established provider identified through a competitive procurement process.
Key Service Categories:
- Cybersecurity Assessment Services: This includes an independent review of current IT security measures, an assessment of the security maturity posture based on the Center for Internet Security ("CIS") or National Institute of Standards and Technology ("NIST") frameworks, a report with high-level and detailed remediation recommendations, and vulnerability scanning activities. Penetration testing is also available through a separate Statement of Work (SOW).
- IT Managed Services: This covers a broad range of support for IT infrastructure, including Service Desk Support, Remote Endpoint Support, Microsoft 365 Services (like user onboarding/offboarding and subscription administration), Network Support Services, Data Center Services, and Security Services (like firewall management and threat management).
Benefits Aligned with Desired Outcomes:
- Streamlined Procurement and Reduced Cost: It offers a pre-qualified, non-exclusive contractual framework with tiered, predictable monthly fees, and includes volume discounts for IT Managed Services fees.
- Enhanced Cybersecurity and Compliance: Assessments are based on industry-standard frameworks like CIS and NIST, with services like vulnerability scanning and threat management to help manage and reduce systemic cyber risk.
- Assured Service Quality and Accountability: The Provider must perform services with a degree of quality equal to or higher than applicable industry standards and is held accountable with specific service level objectives for response times.
Leverage this competitively awarded contract to immediately access high-value, professional cybersecurity and IT services, ensuring your public entity's operations are secure, efficient, and compliant with best practices.
