DBITS - Smartsheet Maintenance and Support

This contract delivers ongoing maintenance and support for Smartsheet applications, ensuring optimal performance and security. Key deliverables include troubleshooting, timely issue resolution, routine updates, and enhancements across various Smartsheet technologies which may be running in a production environment.

Document checklist

Includes Contract/MSA
Includes Pricing Documentation
Includes an RFP
Includes Advertisement Documents
Includes Board Approval Resolution
Includes Renewal Documentation
140
Expiration: Dec 31, 2025
6
suppliers
Entity
TXShare
Coop
TXShare


Description

The Smartsheet Maintenance and Support contract offers essential services for managing collaborative work management tools used by government organizations. This contract connects entities with Smartsheet specialists focused on optimizing project tracking and team collaboration efforts.

Key service categories include:

  • Ongoing Support Services: Providing troubleshooting assistance as needed.

  • Performance Monitoring: Ensuring tools function efficiently across teams.

  • Feature Enhancements: Introducing new functionalities based on user feedback.

Benefits Aligned with Desired Outcomes:

  • Improved Collaboration: Enhanced functionality fosters better teamwork across departments.

  • Timely Issue Resolution: Quick response times minimize disruptions in project workflows.

  • Adaptability: Regular updates ensure that Smartsheet tools evolve alongside organizational needs.

Maximize your collaboration efforts today. Take action now to enhance your entity’s use of Smartsheet tools effectively.

Documents

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Executed Contracts 
Renewal Amendment(s)
Amendment(s) - Other
Price Sheet
Full RFP Document
Vendor Response
Proof Of Advertisement
Any Other Compliance Documents
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Documents

Executed Contracts 
Renewal Amendment(s)
Amendment(s) - Other
Price Sheet
Full RFP Document
Vendor Response
Proof Of Advertisement
Any Other Compliance Documents
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These documents are available only to agencies that are authorized through the relevant Interlocal Agreement (ILA). If you believe your agency qualifies or would like to request access, please contact us for verification.