Utility and miscellaneous billing statement printing and mailing services

This contract provides full-service printing, inserting, mailing, and archiving of utility and miscellaneous billing statements and letters. It connects entities with suppliers that deliver secure data processing, high-volume laser printing, mail presort, address validation, and customer-accessible PDF statement hosting.

Key Service Categories:

1. Data Processing and Transmission: Secure receipt of daily billing files with confirmation, suppression controls, and duplicate detection
2. Variable Data Printing: High-quality laser imaging of simplex and duplex statements, letters, and specialty bill formats
3. Insert Management and Mail Merging: Selective insertion of return envelopes and up to three additional flyers with household merging capabilities
4. Postal Preparation and Delivery: CASS certification, NCOA address updates, carrier route sorting, and USPS bulk mail delivery
5. Statement Archiving and Access: Secure online hosting of PDF bill images for staff and customer access with search functionality
6. Reporting and Quality Control: Daily production reports, postage summaries, inventory tracking, and random accuracy testing

Benefits Aligned With Desired Outcomes:

1. Timely Mail Processing: Next-business-day mailing for daily file transmissions
2. Postal Cost Optimization: Presort processing and address validation to secure lowest available bulk rates
3. Data Security and Privacy Protection: Controlled access, documented security plan, and secure document handling
4. Operational Transparency: Detailed reporting on production counts, postage, and undeliverable mail
5. Flexible Messaging and Programming: Rapid updates to bill messages, inserts, and formatting requirements

This contract supports accurate, secure, and efficient utility billing operations while maintaining postal compliance and reliable customer communication.