GIS Cloud Managed Services
This contract provides fully managed GIS cloud services for electric utility operations and infrastructure management. The selected supplier will architect AWS-based ArcGIS Enterprise environments, migrate existing systems, and deliver ongoing monitoring, security management, backups, and technical support across all environments.
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Description
This contract establishes a fully managed GIS cloud environment to support electric infrastructure design and system management. Qualified suppliers will assume responsibility for architecting the AWS platform, migrating existing environments, and delivering ongoing administration, monitoring, and technical support.
Key Service Categories
- Cloud Infrastructure Provisioning: Architecture and deployment of production, test, and development AWS environments
- ArcGIS Enterprise Implementation: Installation, configuration, licensing, and geodatabase setup
- GIS Migration Services: Replication and migration of existing virtual servers, databases, and integrations
- Monitoring And Incident Management: 24x7 system monitoring, alerts, and incident resolution
- Backup And Retention Management: Configured backup schedules and restoration planning
- GIS Application Hosting: AppStream deployment for ArcGIS Pro, ArcGIS Desktop, and related tools
- Training And Change Management: User onboarding, documentation, and structured change management planning
Benefits Aligned With Desired Outcomes
- Operational Continuity: Structured cloud environments with defined backup and retention policies
- Secure Infrastructure Management: Security provisioning, system monitoring, and certificate management
- Performance And Reliability: Ongoing administration, patch management, and version upgrades
- Scalable Utility Support: Flexible AWS infrastructure supporting electric utility GIS operations
This contract enables secure, scalable, and continuously supported GIS cloud operations for municipal electric infrastructure management.
