Fraud Protection, Credit Risk Assessment and Debt Recovery Solutions

This contract provides fraud prevention, credit risk assessment, and debt recovery services to support municipal customer service and utility operations. It connects entities with qualified suppliers delivering hosted applications, screening tools, reporting, and compliance support.

Key Service Categories:

1. Credit Screening Services: Soft credit inquiries for residential and commercial applicants
2. Fraud Prevention Tools: Red Flag compliance and identity theft risk detection
3. Debt Recovery Support: Access to unpaid utility debt history and skip tracing resources
4. Hosted Application Access: Web-based portal for authorized staff users
5. Reporting And Analytics: Downloadable inquiry, summary, and user status reports
6. Technical And Data Security Support: Ongoing system support and data protection controls

Benefits Aligned With Desired Outcomes:

1. •Risk Reduction: Identifies high-risk applicants and fraudulent activity
2. Regulatory Compliance: Supports adherence to FTC Red Flag requirements
3. Revenue Protection: Improves recovery of unpaid utility accounts
4. Operational Efficiency: Streamlines screening and reporting processes

This contract enables entities to protect revenue, reduce fraud exposure, and strengthen customer account risk management.